It also means we can use it to help protect you further against fraud. ® Registered to BPAY Ltd ABN 69 079 137 518. Close. HSBC Hexagone . If you suspect someone has access to your Phone Banking Access Code, immediately call us on  1300 308 008 (or +61 2 9005 8220 from overseas). You can do your banking essentials at your local Post Office. Please enter your 6 digits phone banking access code followed by hash (#), If you don't have your details handy, or for new product enquiries, press hash (#), Download the complete options menu for Banking Services (PDF, 650 KB) Download the complete options menu for Credit Card Services (PDF, 648 KB). An Interactive Voice Response will help you carry out your transactions by providing simple, easy-to-follow instructions. You can also use your account number or HSBC credit card number instead of your phone banking number. Select HSBC Bank and you will be directed to HSBC online banking login page. HSBC Premier Banking. Getting in touch Close. Download our app today Simply select the link below on your phone and follow the on-screen instructions. Choose the one that's right for you. Other ways to bank Telephone banking . With telephone banking, you can: We also offer a 24 hour automated service which allows you to check your balance, make payments and transfer money. Find … HSBC Premier customers please call us on: Lines are open from 08:00 to 20:00 every day. Manage your money on the move and around the clock with this secure Personal Banking app from HSBC. Easier Enjoy everyday banking wherever you are with our simple design and layout. We know it's sometimes easier to speak to someone. Like all other HSBC services, Phone Banking is user-friendly. Use HSBC Phone Banking to gain access to the full range of our automated banking and customer support services. For Bank Account services please enter the last 3 digits of your BSB followed by the 9 digits account number. Step 2. Sign up for an HSBC account today. You can chat to us on the HSBC Mobile Banking app quickly and easily. Our banking services are always within your reach through Online Banking, HSBC Mobile Banking app and Phone Banking. HSBC Continental Europe - Société Anonyme au capital de 491 155 980 euros au 01/12/2020 - SIREN 775 670 284 RCS Paris - Siège social : 38, avenue Kléber - 75116 Paris - Banque et intermédiaire en assurance immatriculé auprès de l’ORIAS (Organisme pour le Registre des Intermédiaires en Assurance - orias.fr) sous le n° 07 005 894 . It offers a safe, practical and convenient banking experience - whenever you like, wherever you happen to be. It’s quick, secure and best of … Whether you are at home, in the office, or in other locations, our digital services mean we are always here and available through Online Banking, the HSBC Mobile Banking app, or with Phone Banking. At HSBC, we are dedicated to make everyday banking simpler and more convenient for our valued customers. Like your fingerprint, your voice is unique, which means you can create your own voiceprint. To identify yourself, enter your 16-digit credit or debit card number or your 12-digit personal account number. HSBC ensures everyone has access to basic banking services, including those who may require special support or who have particular needs. If you’ve downloaded our app, Live Chat is usually the quickest way to contact us. Branch banking . Please make sure you have a valid mobile number updated in your bank records and keep your mobile phone handy to proceed with verification. Manage your personal accounts easily and securely from your mobile phone. Pay bills, transfer money and see your account balance on the go. Talk to us directly through our chat channels. Everyday banking in English: at HSBC FR website or the HSBC France mobile app. Welcome to HSBC UK banking products including current accounts, loans, mortgages, credit cards. Our contact centres are extremely busy at the moment, please don’t call us unless it’s urgent. Faster Check balances and make transactions quickly and easily, to manage your spending. If you're not yet registered for online banking, find out how to register. You can rely on HSBC … To report a lost or stolen Debit or Credit Card, press star (*). See our help and support pages for guidance and to find out what you can do through online and mobile banking. Once you’ve created your voiceprint, you'll be able to use your voice to access telephone banking. If that happens, we'll transfer you to an agent who will verify you by asking you some security questions. 10-digit Personal Banking Number (PBN) For HSBC Credit Card customers, all you need is: 6-digit TPIN; 16-digit Credit Card number; If you've misplaced or forgotten your TPIN or PBN, please call us at . Existing HSBC Premier customers please call us on: 0345 600 61 61* Lines are open 24 hours a day *From outside the Channel Islands & Isle of Man +44 1470 697139 . Yes, you can set up Voice ID on any account that you have permission to operate. This should make using telephone banking much easier, particularly if you don't call us often. Once you've entered your account or card number, you'll just need your voice to access your account through telephone banking. Manage your money 24/7 with online banking. Post Office banking . Close. Our contact centres are extremely busy at the moment, please don’t call us unless it’s urgent. However, you may find it easier to continue using your telephone banking security number. In exceptional situations where you have a more severe illness that affects your voice, we'll verify you using a different method. Discover the benefits of our leading bank account. Choose the card that suits you . Our banking services are always within your reach through Online Banking, HSBC … HSBC Online Banking is quick, easy and convenient. You can also enter the first 9 digits of your personal account number followed by the number 6 and then the # key. Tap ‘Support’, then ‘Chat with us’ Just call us at 1-888-310-HSBC (4722) to pay your bills, check your balances*, open a new savings account or even purchase a GIC - all on the phone. For Credit Card services please enter your 16 digits Credit Card number. If you are already a HSBC phone banking customer, you can register for the HSBC Voice ID from 19th June 2020. Accessing phone banking is simple: just call us on 19007 (within Egypt) or +202 3535 9100 (from outside Egypt). Select the 'Support' tab. Telephone Banking is a great way to complete your daily banking transactions, anytime 24/7. Phone banking. If you are not currently a phone banking customer, please call our customer care helpline. Getting in touch Close. Whether you are at home, in the office, or in other locations, our digital services mean we are always here and available through Online Banking, the HSBC Mobile Banking app, or with Phone Banking. We know some of you might have queries about how your finances may be affected by COVID-19 and we're here to ensure you have the help and support you need. It can even recognise your voice if you have a cold or a sore throat. Customer Services: 1300 308 008 (or +61 2 9005 8220 from overseas) Open your app and log on hsbc.armenia@hsbc.com; Last updated on: 22/11/19 18:48 UTC Contact us; Find a branch; About HSBC; Direct Link to CEO; HSBC Websites. Mobile services. We may not be able to recognise your voice if the line is bad or it's noisy in the background. One of our customer service representatives will take you to a phone in a quiet area so you can make the call to set it up. Our banking services are always within your reach. Phone Banking Interactive Service Menu (PDF) Read FAQ for HSBC … Questions about how the coronavirus is affecting your finances or our services? Alternatively, you could call us back when you're somewhere less noisy or from a different phone. Type your question and send. © Copyright 2021. HSBC provides phone banking services that help you check your account information whenever you need it via the telephone. Access to your account is only a phone call away. We offer a 24 hour automated service. HSBC Group; HSBCnet; HSBCnet Mobile ; Tools and Resources. It should be possible for you to set up Voice ID if you have a speech impediment. 3. You'll need a phone banking number and PIN, which we'll send to you by post when you register. We're here to help. Cards . See our help and support pages for guidance and to find out what you can do through online and mobile banking. HSBC provide telephone banking services and can help you check your account information whenever you need it. Our phone lines are open 24/7. Online Banking is a fast, convenient and secure way to do your banking, anytime, anywhere. Instead of entering two random digits from your telephone banking security number, we'll simply verify that it's you talking by asking you to say a short, simple phrase. We'll just need to ensure we can get at least three strong recordings of you repeating the pass phrase. Learn more about our community banking service. HSBC Group  |   © Copyright HSBC Group 2002-2021. Our Voice ID technology analyses your voice in seconds. HSBC Bank Australia Limited ABN 48 006 434 162 AFSL/Australian Credit Licence 232595 All rights reserved. HSBC Phone Banking is a fast and easy way to access a full range of automated banking services or to speak to a consultant. Découvrez une nouvelle expérience de navigation disponible dans l’App Store et le Play Store avec une navigation naturelle et intuitive et un nouveau design, plusieurs fonctionnalités au cœur de vos comptes bancaires : virement sécurisé sur mobile, une connexion sécurisée, un accès aux comptes permanent. You can rely on HSBC … To set up a telephone banking security number or for any other general queries, please call us on: If you are unable to remember your telephone banking security number call us on: Lines are open from 08:00 to 20:00 every day (except for Christmas Day, Boxing Day and New Year’s Day). You won't need to remember your security number. 0800 802 380 or 09 918 8350 if calling from overseas (international toll charges apply). HSBC provide mobile banking services and apps to help you check your balance and account information on the go. It checks over 100 behavioral and physical vocal traits, including the size and shape of your mouth, how fast you talk and how you emphasise words. You'll just need to repeat that short, simple phrase. The next time you call us, you won’t need a password. Make Convenient and Secure Banking Transactions with Personal Telephone Banking Servicesat HSBC UAE. Phone Banking is a fast and easy way to complete most of your banking transactions, Download the complete options menu for Banking Services (PDF, 650 KB), Download the complete options menu for Credit Card Services (PDF, 648 KB), Careers, media, investor and corporate information, Discuss Premier package, Home Loan or any other HSBC products, Check Foreign Exchange & Term Deposit rates, Renew or change your Term Deposit instructions, Stop a cheque or enquire on a cheque's status, Set up direct debit or request for credit card limit changes, Assist with Online Banking and Mobile Payment, Speak and listen (speech to speech relay) users: Call. Some of our branch doors are open 6 days a week. All you need to do is to call our 24/7 customer service number. Our products. Check your balance, make payments and pay bills Transfer money between accounts, set up and change standing orders Speak to a member of our team, update your details or ask about our other products We're here to help. HSBC provide mobile banking services and apps to help you check your balance and account information on the go. To register for Phone Banking please contact us at the numbers below and follow the prompts, 24 hours a day, 7 days a week. Select account and preview the details. Login using your Internet banking user ID and secondary password or security code generated form the Digital secure key on the 'HSBC India' Mobile app. Call us on: +37460 655 000. Questions about how the coronavirus is affecting your finances or our services? And don't worry about remembering it – we’ll remind you what to say. We know some of you might have queries about how your finances may be affected by COVID-19 and we're here to ensure you have the help and support you need. Check account balances and recent … All rights reserved. Phone banking is simple to use but you can check the options you'll encounter in our guides. Also Premier and Advance banking and more… Getting in touch Close. With our phone banking service, you can access a full range of automated banking services or speak to a member of our team – all on a single number. Step 4. Our contact centres are extremely busy at the moment, please don’t call us unless it’s urgent. By continuing to browse this site, you give consent for cookies to be used. We use cookies to give you the best possible experience on our website. Our website doesn't support your browser so please upgrade. We don't recommend setting up Voice ID if you use a voice box or speech synthesiser since some of these use a standard voice that won’t be unique to you. This automated service operates via a voice prompt with instructions in English. Phone Banking Options Menu Access to your account is only a phone call away. Chat To start a chat with one of our agents: Log on to online banking. HSBC Voice ID is available to UK customers over the age of 18 who are registered for telephone banking. With our phone banking service, you can access a full range of automated banking services with the use of the Phone Banking PIN or an SMS OTP*. If I have a cold, can HSBC Voice ID still verify my identity? Select 'Chat with us'. To chat with an adviser: 1. We use cookies to give you the best possible experience on our website. Dial the telebanking numbers you require. Enjoy a range of financial products and services with HSBC personal and online banking. You can use Phone Banking to: Users who are deaf or have a hearing or speech impairment can call through the National Relay Service: To access Phone Banking, please use your Account Number or Credit Card Number along with the 6 digits Phone Banking Access Code. Enjoy convenient and hassle free banking service with simple access to your accounts and credit card information. Here's how: Log on to mobile banking in the app. COVID-19 measures Close. Our 24 hour phone banking services, satisfies your banking needs as you enjoy convenience from the comfort of your home or even when you're abroad. Voice ID will still work when you are suffering from a general cold or sore throat. Learn more about our offers for students . This is simple and secure channel through which you may handle your everyday banking needs. Yes. There are no security questions to remember. Discover the benefits of banking online and register for online banking in just a few clicks See our help and support pages for guidance and to find out what you can do through online and mobile banking. COVID-19 support Close. If you've forgotten your telephone banking security number, you can reset it by calling 03457 404 404. Select the Chat tab to the right of the page. What if I am in a noisy place, or if it’s a bad line? Step 5. You can now choose to get verified through a One-Time Password (OTP) sent via SMS to your mobile number registered with HSBC, in addition to your phone banking PIN. 1300 88 1388 (local) or +603 8321 5400 (overseas), or visit your nearest HSBC branch to obtain them. It’s easy to get in touch online. Our contact centres are extremely busy at the moment, please don’t call us unless it’s urgent. Our banking services are always within your reach. Online banking . HSBC Phone Banking allows you instant access to your accounts, 24 hours a day, 7 days a week. HSBC Phone Banking is a fast and easy way to access a full range of automated banking services or to speak to a consultant. 1. The HSBC Phone Banking Service allow you to obtain account information or carry out most banking transactions on any of your HSBC Banking accounts, including Advance, Credit Card, FlexiCredit and HSBC Personal Loan accounts, 24 hours a day, 7 days a week. A quick call is often all it takes to settle a wide variety of issues you may encounter with your everyday banking. 2. Get your studies off to a great start with our special offers. Sign up for an HSBC account today. Follow HSBC UK on Facebook This link will open in a new window, Follow HSBC UK on Twitter This link will open in a new window, Follow HSBC UK on YouTube This link will open in a new window, Our website doesn't support your browser so please upgrade, View our service status to see how we're doing, Careers, media, investor and corporate information, It makes it easier to access your account through telephone banking, There’s no need to use your security number, Verify yourself using your telephone security number, Use your voice to access your account through telephone banking. Student account . Voice ID is sensitive enough to detect if someone is impersonating you or playing a recording. Fraud Guide; COVID-19 … Loans, mortgages, savings, investments and credit cards. Fraudsters and hackers may be able to steal or guess your security number, but they can't replicate your voice. HSBC Phone Banking is a fast and easy way to access a full range of automated banking services or to speak to a consultant. To set up voice ID is sensitive enough to detect if someone is you! A bad line within your reach our voice ID from 19th June 2020 a throat! Money and see your account or card number, you 'll encounter in our guides the right of the.. Enough to detect if someone is impersonating you or playing a recording it – ’! Like all other HSBC services, phone banking it by calling 03457 404.! Account services please enter your 16 digits credit card, press star ( * ) we may be... Who are registered for telephone banking products including current accounts, loans, mortgages, credit cards is enough. With verification access to your hsbc phone banking, loans, mortgages, savings investments. 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